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WARRANTY

We offer a wide selection of educational, developmental and entertaining products for your little ones.

  • All ride on toy products come with standard 12 Month Manufacturer's Warranty that will cover replacement of any electrical or mechanical component during the first 12 Month from the date of purchase. If product cannot be serviced locally, replacement parts will be provided and shipped free of charge to any destination within Continental United States. Product can also be shipped to us for diagnostic and repair.
  • Product Warranty does not cover physical abuse, water or sand damage of the product. 
  • All SLA type rechargeable batteries come with limited 90 Days Replacement Warranty. To avoid frequent and unnecessary replacement, all batteries must be used, charged and maintained according to information listed in product user manual and on product labels.

 

  • To be eligible for warranty service, a valid proof of purchase is required, except for orders placed directly through this online store.  All products purchased for commercial use come with limited 30 Days Parts Only Warranty.

For all warranty or service related questions, please contact us at: (520) 221-8285 or email us at: support@wheelsnkids.com
Our normal business hours are Monday - Friday, 10am to 6pm MST, and we are closed on all major holidays.