SHIPPING & RETURNS

All "IN STOCK" products shipped within 1 Business Day via shipping method you choose at checkout.

We accept returns on all new unopened and unused products within 30 days from the date of purchase. All products must be returned in original packaging with all initially supplied accessories and documents. All returned items must be sent with trucking number, signature confirmation. Reimbursement are processed within 5 business days after product is returned and refund issued back to original method of payment. If product arrived in damaged or not working condition, it must be reported to us immediately with PHOTOS (no later than 3 days after delivery) and we will exchange the product or provide a new replacement part, depending on the damage. If a buyer refuses that, he must pay for return shipping and ship back the item on his own. If products returned back in used, damaged or misrepresented condition buyer pays return shipping and a 20% restocking fee. If a product has been bought by mistake buyer must return the item on his own. If buyer not able to receive package and sign delivery confirmation or provide wrong address we apply a 20% restocking fee.

Return Address:
Moderno Kids(fullfilment center)
95A Inip Drive
Inwood, NY 11096
 

For all questions, please feel free to contact us by email at: support@wheelsnkids.com, Monday through Friday 10am to 6pm MST